Quality forms the fortitude of Neumann. The entire work culture of the company reflects an inherent prevalence of well-established quality control and enrichment procedures. We are continuously striving towards the improvement of our Quality Management Systems with our objective of doing things right the first time and every time. Our growing markets and customer base are indicators of our continuous efforts towards achieving our goal of customer delight.
We are ISO/TS 16949:2009 certified; our standards of customer service distinguish us from our competitors. Our focus is to identify the needs of the customer in terms of quality, performance, and delivery, and to provide the product at the right price. We pursue open and long-term relationships based on mutual gains and encourage win/win relationships with our customers and suppliers.
Our quality policy is to achieve total customer satisfaction by manufacturing defect-free, cost-effective products as per customer specifications
and delivering them on time. This shall be achieved through teamwork for establishing and maintaining a quality system and by continually
improving all areas of operation.
* Measure & Improve over all PPM quality levels in the company.
* Measure, Monitor & Improve cost of quality/production.
* Continually innovate our processes to achieve the best quality.
* Achieve 100% on-time delivery.
* Improving customer satisfaction levels on a continual basis.
* Monitor & Improve Inside/Outside environment conditions.
* Developing suppliers to meet ever-changing customers’ requirements.
* Providing training to all stakeholders' employees to improve their competency skills.
